Privacy Policy

Here is a Privacy Policy for Renewed Hope Fellowship, ensuring compliance with confidentiality and data protection standards.

Privacy Policy

Effective Date: [Insert Date]

1. Introduction

Renewed Hope Fellowship ("we," "our," "us") is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard personal information obtained through our services, including mentorship training, life coaching, transformational coaching, behavior modification consulting, and training.

2. Information We Collect

We may collect the following personal information from clients:

  • Personal Details: Name, contact information (email, phone number, address).
  • Service-Related Data: Intake forms, coaching history, progress notes, and assessments.
  • Payment Information: Billing details and transaction history (processed securely through third-party payment providers).
  • Communication Records: Emails, messages, and session notes.

3. How We Use Your Information

We use collected information for the following purposes:

  • To provide coaching, mentorship, consulting, and training services.
  • To process payments and manage billing.
  • To communicate with clients regarding sessions, updates, and support.
  • To personalize coaching strategies based on client needs.
  • To improve our services through feedback and client interaction.
  • To comply with legal and regulatory requirements.

4. Confidentiality & Data Security

  • All client information is strictly confidential and will not be shared without written consent, except where required by law (e.g., court orders, threats of harm, or abuse disclosures).
  • We use secure storage and encryption methods to protect data from unauthorized access.
  • Payment information is processed through third-party payment gateways; we do not store credit card details.

5. Third-Party Sharing

  • We do not sell, rent, or trade personal information.
  • We may use third-party services (e.g., scheduling, payment processing, CRM software) that adhere to data protection policies.

6. Client Rights & Choices

  • Clients can request access to their personal data.
  • Clients may update or correct their information at any time.
  • Clients can opt out of marketing communications by contacting us.
  • Clients may request data deletion if it does not conflict with legal or contractual obligations.

7. Data Retention

  • Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy.
  • Coaching and consulting records may be kept for up to 5 years for reference and compliance purposes.

8. Cookies & Website Usage (If Applicable)

  • Our website may use cookies to enhance the user experience and analyze site traffic.
  • Clients can adjust cookie settings in their web browsers.

9. Updates to This Policy

  • We reserve the right to update this policy as needed. Any changes will be communicated via email or website updates.

10. Contact Information

For privacy-related inquiries, please contact us